Ticketing for Your Event

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Guide the Arrival

If your event is ticketed, the experience begins before your guests take their seat. Getting the details right early helps people arrive, find their way and move through entry with ease. Here you’ll find what to include on your tickets, where ticketing is required and how to plan with confidence.

The Essentials

All tickets require venue approval before printing or distribution. Provide a sample to your Event Planner for sign-off.

Each ticketed event must have an onsite box office or with a dedicated team member to manage ticketing enquiries and resolve issues during the event.

Box offices should be positioned before any bag checks or security screening.

A dedicated WiFi connection is required for box office operations. Complimentary WiFi is not suitable.

Ensure all seating references and maps align with venue naming conventions. Refer to our floor plans and space capacity guide for correct terminology.

Additional Information

The information on your ticket shapes how your guests arrive and move through the space. Use the guidance below to ensure your tickets are clear, consistent and ready for the day.

Required Ticket Information at Nyaal Banyul

All tickets must include:
- Event name
- Event date and start time
- Door opening time
- Event space (e.g. Wala Mirr Theatre, Delama A or B)
- Venue address: 80 Western Beach Road, Geelong VIC
- Entry door number
- Row and seat number (minimum 16-point font, no cursive fonts)
Include Level 1 where Doors 5 and 6 are in use.
Depending on your event, include or communicate the following:
Food and beverage
Cold food and drinks are permitted in Wala Mirr Theatre. Hot meals, crockery and cutlery are not permitted.
Restricted items
Prams, large bags and suitcases are not permitted inside Wala Mirr Theatre. Limited cloaking is available.
Accessibility
Lifts and escalators provide access to Level 1.
Security screening
Advise attendees in advance if bag checks or screening will be in place.
Lock-out periods
Include any lock-out conditions on the ticket.
Age requirements
Clearly state age limits or ticket requirements for children.
Theatre access by level
- Doors 3 and 4: Ground Floor
- Doors 5 and 6: Level 1
Ticket design
Use dark text on a light background for readability. Event branding can be included.
Getting to the venue
Direct attendees to your event listing page in our What's On section for travel and event details.
Conditions of Entry
For digital tickets, link to our Conditions of Entry page.
For printed tickets, include the URL.
Recommended for all events and mandatory for events with allocated seating, or events with security screening.
The event organiser or box office team must be present to train Nyaal Banyul customer service staff and support any technical issues.
Minimum requirements:
- One scanner per entry door
- Two spare scanners per level
Doors typically open 30 minutes before the event.
Tickets must clearly state:
- Door opening time
- Event start time (use “sharp”)
Include intermission details where relevant.
If hosting multiple sessions in one day, allow a minimum of two hours between events to support a smooth reset.
Wala Mirr Theatre – Door number
- Example: Wala Mirr Theatre – Door 3
Delama Event Space A or B – Door number
- Example: Delama A – Door 1
Nyaal Banyul Geelong Convention and Event Centre
80 Western Beach Road, Geelong VIC
Main Entrance

View Ticket Example

Ticketing for Your Event

Guide the Arrival

The Essentials

Additional Information

Additional Information

Required Ticket Information

Additional Ticket Information

Ticket Scanning

Event Times

Ticket Event Spaces

Venue Addresses